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VERTS “It factor”? Making Social a Fabric of Their Brand

When we scour social media each year to find stand-out restaurant brands, we start with simple metrics—rating, traffic counts, visits, etc.—to get an outline picture. But the true wealth of... more

Leading Restaurant Marketing & Analytics Company Fishbowl Names New CEO

ALEXANDRIA, VA —June 27,2017— Fishbowl, a Symphony Technology Group (STG) company and the leading customer engagement platform provider for the restaurant industry, announced today that it has named Jim Soss... more

Are You Sure Your Customers Are Truly Loyal?

Download the “Where Should We Go For Dinner?” White Paper: // Think about it. You’re receiving high satisfaction ratings from customers, you’ve got good social media buzz, but these seemingly... more

Cava’s It Factor: see how this restaurant reads its customers’ minds

An Emerging Brands 2017 profile: Why is Cava best poised for success? Cava had us at ratings. And reviews. And growing traffic over time. But when we looked even deeper... more

Fishbowl Forms Innovation Council to Propel Technology Vision

Council Leverages Millennial Insights for Fresh Perspectives, Believes Other Businesses Can Benefit from Model Alexandria, VA — June 12, 2017 — Fishbowl, the industry-leading Intelligent Marketing Automation and Analytics Platform... more